Dynamics 365 Field Service pricing

Deliver exceptional customer experiences and dispatch the right resource to the right place at the right time.

Pricing

PRICING

Base plans

Dynamics 365 Field Service free trial

Free

Try for free

Deliver exceptional, proactive service that resolves customer issues the first time.

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Dynamics 365 Field Service

$105.00

user/month, paid yearly

Get complete field service management, including step-by-step guides and remote expert assistance.

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Dynamics 365 Field Service Contractor

$50.00

user/month, paid yearly

Seamlessly assign and manage external frontline technicians..

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Add-ins

Dynamics 365 Field Service – Resource Scheduling Optimization

$30

resources/month, paid yearly

Automatically create optimized schedules for resources. [1]

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Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.

Comparison Table

Choose the plan that’s right for your business

Field Service Comparison

	Dynamics 365 Field Service $105.00 user/month, paid yearly Buy Now	Dynamics 365 Field Service Contractor $105.00 user/month, paid yearly Contact Us
Features
App access (2)
Access to Dynamics 365 Guides (3)		Limited
Access to Dynamics 365 Remote Assist		Limited
Vendor and contractor management		Limited
Vendor and contractor management		Limited
Scheduling and resource dispatching
Planned maintenance agreements
Returns processing
AI assistance from Copilot in Dynamics 365 Field Service4
Technician performance analysis

[1] Pricing assumes Resource Scheduling Optimization on a single tenant
[2] From the web, on mobile, and through Microsoft 365
[3] In the Field Service mobile app for the Field Service Contractor plan
[4] For work order creation and updates, scheduling, and summarization